Administration

Analytics

Production, engagement and quality: what the Analytics page shows, depending on your role.

Updated on

The Analytics page is your home page. Everyone sees what concerns them: their tasks, their activity and, for team leads, the state of the content.

Analytics page for an administrator
The Analytics page as an administrator sees it

What each person sees#

BlockVisible toWhat it shows
My tasksEveryonePending requests assigned to you, with their due dates
My sent tasksEveryoneProgress on the requests you made
Your statisticsViewersVideos watched, training time, completion rate, bookmarks
Your statisticsContributors and managersPublished videos, total engagement, most-watched video, completed tasks
Flagged videosManagers and administratorsVideos with open reports
Quality & responsivenessAdministratorsAverage resolution time, completion rate, open reports, organization tasks
Overall engagementAdministratorsTotal views, full-view rate, watch time, videos published this month
Content productionAdministratorsTop videos and top contributors, with their completion rates

A video's figures#

Each video also shows its own metrics: average watch time, completion rate and number of bookmarks. A video counts as fully watched at 90%.

Tip

A low completion rate often points to a video that is too long: split it into several videos that each answer a single question.